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Website Care

Website care plans that keep your site supported after launch.

These website maintenance services keep the website hosted, monitored, maintained and supported after launch. Compare three website maintenance plans: Essential includes a requests-only workspace; Active adds leads, website health, connected reporting and quarterly reports; Priority adds the fastest routine-request scheduling, Search Opportunities and monthly reporting. Every new Web Respawn website begins with one Care level for 12 months.

Managed hosting & SSLMonthly or yearly billingPay yearly · save 20%

What Website Care does

Keep the website online, current and supported after launch.

Essential protects the technical foundation and gives requests a private home. Active adds two hours of updates, lead and website reporting, and quarterly performance reports. Priority adds the fastest routine scheduling, an unlimited qualifying-request queue and monthly reporting. SEO remains a different growth service, but each SEO plan includes its matching Care level, portal access and monthly reports.

Three levels of support

Protect it. Actively manage it. Give it priority attention.

Essential protects the website and includes a requests-only portal with no automated performance report. Active adds website health, supported-form lead attribution, connected Google reporting and quarterly reports. Priority adds Search Opportunities, removes the monthly clock for qualifying routine requests and upgrades reporting to monthly. Search Opportunities is not the full Search Control System; standalone Care does not include ongoing SEO.

Yearly shows the 20%-off monthly equivalent and the full amount prepaid for 12 months.

ESSENTIAL PROTECTION

Essential Website Care

For a stable website that needs dependable protection, direct support and occasional small changes.

$199/monthBilled monthly

New website term: 12 months initially. Choose monthly billing or annual prepayment.

MONTHLY UPDATE ALLOWANCEUp to 30 minutes of routine website updates each month
See everything included

Protection and support include:

  • Existing banner, announcement, text, hours, link and basic image updates
  • Standard update scheduling
  • Separate quarterly website-health summary; this is not an automated performance report
  • Private requests-only portal for requests, replies, files, progress, decisions and completed-work history
  • Included with Focused Local Visibility SEO
Choose Essential Website Care
PRIORITY WEBSITE SUPPORT

Priority Website Care

For a business that wants to send frequent routine website changes without tracking minutes.

$449/monthBilled monthly

New website term: 12 months initially. Choose monthly billing or annual prepayment.

MONTHLY UPDATE ALLOWANCEUnlimited routine requests in the queue, with one active request at a time
See everything included

Everything in Active Website Care, plus:

  • Fastest routine-request scheduling
  • Qualifying routine changes without a separate quote or monthly time limit
  • One proactive existing-website improvement each month
  • Quarterly website planning session
  • Private client portal with supported-form lead visibility and status, service requests, Web Respawn work updates and client approval decisions
  • Monthly scheduled performance report when reporting sources are connected
  • Included with Multi-Market SEO
Choose Priority Website Care
What a routine request means

A routine request is a change to the existing website that can usually be completed in about 30–45 minutes using the current design and client-provided content. Essential and Active time does not roll over. Priority allows unlimited submissions, with one request worked at a time; it is an unlimited queue, not unlimited simultaneous labor. Larger requests may be divided into routine steps or quoted separately. Sustained atypical volume or requests split to avoid project scope may trigger a plan review, revised schedule or separate written scope. New pages, major redesigns, custom development, original copywriting, standalone graphic design and SEO campaigns are outside standalone Website Care.

Two connected decisions

Build scope and Care level solve different problems.

  1. 01
    Choose the website build.

    Page count determines what is designed and developed for the one-time project price.

  2. 02
    Select Essential, Active or Priority Care.

    Every new build includes one required Care level for the initial 12 months. After that term, service can continue monthly or with another annual prepayment.

Included with all three plans

The managed website foundation never disappears.

Essential, Active and Priority all include the core technical responsibilities below. The higher levels add more update capacity, proactive attention and scheduling priority—not standalone SEO.

01

Managed hosting & SSL

Production hosting, domain-connection support and an active SSL certificate.

02

Security & dependency upkeep

Routine technical upkeep and secure configuration for the managed website environment.

03

Backups & recovery support

Version history and recovery assistance when an approved restore is needed.

04

Website monitoring

Availability, forms, links and performance signals are checked so problems are easier to catch.

05

Direct technical support

A clear support relationship with Web Respawn for the existing website.

Compare the differences

Choose the website attention you will actually use.

All three plans include the managed foundation and a private workspace. Essential is requests-only. Active adds leads, health, connected reporting and quarterly reports; Priority adds Search Opportunities and monthly reporting. Every ongoing SEO plan adds the full Search Control System and monthly reports with its matched Care level.

Care detailEssential Website Care$199/monthBilled monthlyActive Website Care$299/monthBilled monthlyPriority Website Care$449/monthBilled monthly
Web Respawn Client PortalRequests, files, work status and decisionsLeads, requests, Web Respawn updates and approvalsLeads, requests, Web Respawn updates and approvals
Website health & actionable alertsQuarterly health summaryIncludedIncluded
Supported-form lead attributionNot includedIncludedIncluded
Search OpportunitiesNot includedNot includedIncluded with connected Google data
Scheduled client performance reportsNot includedQuarterlyMonthly
Routine website-update allowanceUp to 30 minutesUp to 2 hoursUnlimited routine-request queue
Text, pricing, hours & linksIncluded within allowanceIncluded within allowanceIncluded
Existing banners & announcementsUpdates within allowanceNew or updated within allowanceIncluded
Provided blogs, events & promotionsWhen the allowance permitsIncluded within allowanceIncluded
Forms, buttons & contact optionsBasic correctionsMonthly check and updatesPriority troubleshooting
Existing-section improvementsQuoted when allowance is not enoughIncluded within allowanceOne proactive improvement monthly
Website health reviewQuarterly health summary (not a performance report)Monthly checkMonthly check plus quarterly planning
SchedulingStandardPriorityFastest
Included with an SEO planFocused VisibilityLocal GrowthMulti-Market
Ongoing SEO or ranking workNot included in standalone CareNot included in standalone CareNot included in standalone Care

How care works

Clear requests, predictable attention and approval before larger work.

Care protects the website and gives routine changes a dependable home. Larger work receives a separate explanation and price before it begins.

01Send one organized request

Group the changes you want through the eligible client portal or confirmed support channel so the work can be reviewed, scheduled and completed efficiently.

02Web Respawn confirms the scope

Routine changes move into the care schedule. Anything larger is explained and quoted before work starts.

03Changes are completed and checked

Approved updates are made within the existing website and checked across the affected experience.

04Review the plan as needs change

Move up or down when the website becomes more active, adds complexity or needs less ongoing attention.

Website care is not SEO

Care operates the website. SEO grows its search visibility.

WEBSITE CARE

Manage the live website

Hosting, monitoring, technical support and routine updates within the selected allowance. No ongoing SEO or ranking work.

WEBSITE DESIGN

Build something new

New pages, major layouts, custom functions, full-page redesigns, complex integrations and large migrations.

Explore Website Design
SEO + MATCHED CARE

Expand search visibility

Choose Focused, Local Growth or Multi-Market SEO. Each includes its matched Care level and receives the same 20% annual-prepay option.

Compare SEO Plans

Quoted separately

When work needs its own project scope.

These requests can still be handled. You receive a clear price and approve the scope before that work begins.

Website Care questions

Understand the support before it starts.

Is Website Care included in the website build price?

Website Care is billed separately from the one-time website build. Every new Web Respawn website requires Essential, Active or Priority Care for an initial 12-month term. After the first 12 months, Care can continue monthly or with another annual prepayment. Ongoing SEO clients receive the Website Care level matched to their selected SEO plan.

Which Website Care plans include the Web Respawn Client Portal?

Every managed Care plan includes the right-sized private workspace. Standard monthly rates are $199 for Essential, $299 for Active and $449 for Priority. Annual prepayment reduces each recurring rate by 20%. Essential is requests-only; Active adds leads, website health, connected reporting and quarterly reports; Priority adds Search Opportunities and monthly reports.

Can I pay yearly for Website Care?

Yes. Select Yearly to see the effective monthly price after the 20% discount and the exact amount billed upfront for 12 months. The one-time website build remains separate and is not discounted by this billing choice.

Do I own the website if Website Care is required?

Yes. After all website-project payments are complete, you own the approved client-specific content, design and custom website code deliverables identified in the proposal. Web Respawn remains the managed host during the required initial 12-month Care term. A transfer can be requested after that term and after all balances are paid.

Why does Website Care cost more than basic hosting?

Basic hosting primarily keeps website files online. Website Care adds managed hosting, SSL, technical upkeep, monitoring, recovery support and direct help. Essential adds a small update allowance, Active adds two hours and monthly customer-path checks, and Priority adds an unlimited routine-request queue with the fastest scheduling.

Does my website page count decide my care plan?

No. Page count determines the one-time build scope. Every new build requires Care, but you select Essential, Active or Priority based on how often the business expects changes, how much portal visibility it wants and how quickly requests should be scheduled.

How does the monthly website-update allowance work?

A routine request is a change to the existing website that can usually be completed in about 30–45 minutes using the current design and client-provided content. Essential and Active time does not roll over. Priority allows unlimited submissions, with one request worked at a time; it is an unlimited queue, not unlimited simultaneous labor. Larger requests may be divided into routine steps or quoted separately. Sustained atypical volume or requests split to avoid project scope may trigger a plan review, revised schedule or separate written scope. New pages, major redesigns, custom development, original copywriting, standalone graphic design and SEO campaigns are outside standalone Website Care.

What does unlimited routine requests mean?

Priority clients may submit as many qualifying routine requests as needed, with one request actively worked at a time. A routine request is normally an existing-site change that takes about 30–45 minutes using the current design and client-provided content. It does not mean unlimited simultaneous labor, new pages, redesigns, custom development, original copywriting or standalone graphic design.

Are website banners included?

Yes. Essential can update an existing website banner within its 30-minute allowance. Active and Priority can also add or update announcement bars, promotional banners and simple popups using the website’s existing design. Original campaign graphics, advertising creative or a new design system are separately scoped.

What is a small section refresh?

A small section refresh improves one existing section using the website’s current design system. It may adjust the layout, images, calls to action or provided content. It is not a new page, full-page redesign or custom feature.

Is Website Care the same as SEO?

No. Standalone Website Care operates, maintains and updates the existing website; it does not include keyword strategy, search content or SEO campaign implementation. Active and Priority still include their published quarterly or monthly client performance reports. The $900, $1,500 and $2,500+ SEO plans include Essential, Active and Priority Website Care respectively. SEO work follows the selected plan’s implementation capacity and never consumes the Care allowance.

Can I change my care level later?

Yes. Care can be reviewed as the website or business changes. Plan changes during the initial term and cancellation after it follow the signed service agreement. After the 12-month term, a requested transfer receives a written transition scope so hosting, files, forms, integrations and third-party services are not left ambiguous.

Can Web Respawn care for a website it did not build?

Possibly. The platform, hosting, code, integrations and maintenance history need to be reviewed before a care plan can be confirmed.

MONTHLY OR 20%-OFF YEARLY BILLING

Keep the website managed after launch.

Select Essential, Active or Priority. Every new website begins with a 12-month Care term, every level includes its matching private client portal, and annual prepayment saves 20%.Discuss Website Care