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Website Care

Keep the approved website managed after launch.

Website Care combines managed hosting, technical upkeep, monitoring, routine update capacity and a private request path. The one-time build, required initial Care term and exact first-year total are shown before the project is approved.

Three levels of support

Compare Essential, Active and Priority Website Care.

Essential protects the website and includes a requests-only portal. Active adds connected website-health, lead-attribution and quarterly reporting views. Priority adds Search Opportunities and monthly reports. Search Opportunities is not the full Search Control System. Every plan keeps its published update allowance; unused time does not roll over. Standalone Care does not include ongoing SEO.

Yearly shows the 10%-off monthly equivalent and the full amount prepaid for 12 months.

ESSENTIAL PROTECTION

Essential Website Care

For a stable website that needs dependable protection, direct support and occasional small changes.

$199/monthBilled monthly

New website term: 12 months initially. Choose monthly billing or annual prepayment.

MONTHLY UPDATE ALLOWANCEUp to 30 minutes of routine website updates each month
See everything included

Protection and support include:

  • Existing banner, announcement, text, hours, link and basic image updates
  • Standard update scheduling
  • Separate quarterly website-health summary; this is not an automated performance report
  • Private requests-only portal for requests, replies, files, progress, decisions and completed-work history
  • Included with Focused Local Visibility SEO
Discuss Essential Website Care
PRIORITY WEBSITE SUPPORT

Priority Website Care

For a business that needs frequent routine website changes, faster scheduling and proactive attention.

$599/monthBilled monthly

New website term: 12 months initially. Choose monthly billing or annual prepayment.

MONTHLY UPDATE ALLOWANCEUp to 4 hours of routine website updates each month
See everything included

Everything in Active Website Care, plus:

  • Fastest routine-request scheduling
  • Up to four hours of qualifying routine changes each month
  • One proactive existing-website improvement each month
  • Quarterly website planning session
  • Private client portal with supported-form lead visibility and status, service requests, Web Respawn work updates and client approval decisions
  • Monthly scheduled performance report when reporting sources are connected
  • Included with Multi-Market SEO
Discuss Priority Website Care
What a routine request means

A routine request is a change to the existing website that can usually be completed in about 30–45 minutes using the current design and client-provided content. Essential, Active and Priority time does not roll over. Larger requests may be divided into routine steps or quoted separately. Sustained atypical volume or requests split to avoid project scope may trigger a plan review, revised schedule or separate written scope. New pages, major redesigns, custom development, original copywriting, standalone graphic design and SEO campaigns are outside standalone Website Care.

Compare the differences

Compare update time, reporting and response priority.

All three plans include the managed foundation and a private workspace. Essential is requests-only. Active adds leads, health, connected reporting and quarterly reports; Priority adds Search Opportunities and monthly reporting. Every ongoing SEO plan adds the full Search Control System and monthly reports with its matched Care level.

On smaller screens, swipe or use Shift + mouse wheel to compare every plan column.

Care detailEssential Website Care$199/monthBilled monthlyActive Website Care$349/monthBilled monthlyPriority Website Care$599/monthBilled monthly
Web Respawn Client PortalRequests, files, work status and decisionsLeads, requests, Web Respawn updates and approvalsLeads, requests, Web Respawn updates and approvals
Website health & actionable alertsQuarterly health summaryIncludedIncluded
Supported-form lead attributionNot includedIncludedIncluded
Search OpportunitiesNot includedNot includedIncluded with connected Google data
Scheduled client performance reportsNot includedQuarterlyMonthly
Routine website-update allowanceUp to 30 minutesUp to 2 hoursUp to 4 hours
Text, pricing, hours & linksIncluded within allowanceIncluded within allowanceIncluded
Existing banners & announcementsUpdates within allowanceNew or updated within allowanceIncluded
Provided blogs, events & promotionsWhen the allowance permitsIncluded within allowanceIncluded
Forms, buttons & contact optionsBasic correctionsMonthly check and updatesPriority troubleshooting
Existing-section improvementsQuoted when allowance is not enoughIncluded within allowanceOne proactive improvement monthly
Website health reviewQuarterly health summary (not a performance report)Monthly checkMonthly check plus quarterly planning
SchedulingStandardPriorityFastest
Included with an SEO planFocused VisibilityLocal GrowthMulti-Market
Ongoing SEO or ranking workNot included in standalone CareNot included in standalone CareNot included in standalone Care

How care works

How Website Care requests and larger updates are handled.

Care protects the website and gives routine changes a dependable home. Larger work receives a separate explanation and price before it begins.

01Send one organized request

Group the changes you want through the eligible client portal or confirmed support channel so the work can be reviewed, scheduled and completed efficiently.

02Web Respawn confirms the scope

Routine changes move into the care schedule. Anything larger is explained and quoted before work starts.

03Changes are completed and checked

Approved updates are made within the existing website and checked across the affected experience.

04Review the plan as needs change

Move up or down when the website becomes more active, adds complexity or needs less ongoing attention.

Website care is not SEO

Care operates the website. SEO grows its search visibility.

WEBSITE CARE

Manage the live website

Hosting, monitoring, technical support and routine updates within the selected allowance. No ongoing SEO or ranking work.

WEBSITE DESIGN

Build something new

New pages, major layouts, custom functions, full-page redesigns, complex integrations and large migrations.

Explore Website Design
SEO + MATCHED CARE

Expand search visibility

Choose Focused, Local Growth or Multi-Market SEO. Each includes its matched Care level and receives the same 10% annual-prepay option.

Compare SEO Plans

Website Care questions

Website Care pricing and support questions.

Is Website Care included in the website build price?

Website Care is billed separately from the one-time website build, and both amounts appear in the written proposal before work begins. Focused and Complete Business Websites require at least Essential Care for the initial 12-month term. Contractor Website Packages require at least Active Care for that term. After the first 12 months, Care can continue monthly or with another annual prepayment. Ongoing SEO clients receive the Website Care level matched to their selected SEO plan.

Why does Website Care cost more than basic hosting?

Basic hosting primarily keeps website files online. Website Care adds managed hosting, SSL, technical upkeep, monitoring, recovery support and direct help. Essential adds a small update allowance, Active adds two hours and monthly customer-path checks, and Priority adds four hours of routine updates with the fastest scheduling.

How does the monthly website-update allowance work?

A routine request is a change to the existing website that can usually be completed in about 30–45 minutes using the current design and client-provided content. Essential, Active and Priority time does not roll over. Larger requests may be divided into routine steps or quoted separately. Sustained atypical volume or requests split to avoid project scope may trigger a plan review, revised schedule or separate written scope. New pages, major redesigns, custom development, original copywriting, standalone graphic design and SEO campaigns are outside standalone Website Care.

Do I own the website if Website Care is required?

Yes. After all website-project payments are complete, you own the approved client-specific content, design and custom website code deliverables identified in the proposal. Web Respawn remains the managed host during the required initial 12-month Care term. A transfer can be requested after that term and after all balances are paid.

Is Website Care the same as SEO?

No. Standalone Website Care operates, maintains and updates the existing website; it does not include keyword strategy, search content or SEO campaign implementation. Active and Priority still include their published quarterly or monthly client performance reports. The $900, $1,500 and $2,500+ SEO plans include Essential, Active and Priority Website Care respectively. SEO work follows the selected plan’s implementation capacity and never consumes the Care allowance.

Can Web Respawn care for a website it did not build?

Possibly. The platform, hosting, code, integrations and maintenance history need to be reviewed before a care plan can be confirmed.

MONTHLY OR 10%-OFF YEARLY BILLING

Keep the website managed after launch.

Focused and Complete websites begin with Essential Care or higher; Contractor Website Packages begin with Active or Priority. Your written proposal shows the exact first-year total with no hidden website costs.Discuss Website Care